Course curriculum

    1. Welcome to Your eLearning Course!

    2. Host Welcome

    3. Introduction to the Course

    1. Introduction to Volunteering

    2. What Does Volunteering Mean to You?

    3. What Does it Mean to Volunteer?

    4. Benefits & Challenges of Volunteering

    5. Why People Volunteer

    6. A Case for Volunteers

    7. Trends in Volunteering

    8. Assessing the Trends

    9. 5 Elements of Volunteer Management

    10. Identify the 5 Elements

    11. What Would You Do?

    12. The Big Picture

    13. Manager Qualities

    14. Core Competencies for Volunteer Managers

    15. Action Steps

    1. Introduction to Planning

    2. What Would You Do?

    3. Outcomes of the Planning Process

    4. Creating the Operations Plan

    5. Philosophy & Context

    6. Scan Your Environment

    7. Risk Management Planning

    8. Risk Assessment Template

    9. Targets, Goals & Outcomes

    10. Understanding Volunteer Engagement in Service Delivery

    11. Charting Service Delivery

    12. Conducting a Needs Analysis

    13. Other Planning Factors

    14. Who is Responsible?

    15. Implementing & Evaluating Your Plan

    16. Action Steps

    1. Recap of 5 Elements

    2. Why is Role Clarity Important?

    3. Describing Volunteer Roles

    4. Review Your Roles

    5. Summarizing Volunteer Roles

    6. Recruiting Volunteers

    7. Objections to Volunteering

    8. Equity in Volunteering

    9. Let's Debunk Some Myths

    10. Moving Towards Equity

    11. Engaging Immigrant Communities

    12. Recruitment Takeaways

    13. Action Steps

    1. Introduction to Volunteer Oonboarding

    2. Application Follow Ups

    3. What's the Volunteer Onboarding Sequence?

    4. Volunteer Onboarding Process

    5. Orientation & Training

    6. True or False

    7. Volunteering is Like Skydiving

    8. Reflection- Orientation & Training

    9. Key Questions for Orientations

    10. What's Covered in the Orientation?

    11. What's Covered in Training?

    12. Mind the Gaps!

    13. Action Steps

    1. Introduction to Supervising

    2. Importance of Supervision

    3. Personal Experience

    4. The Influence of a Supervisor

    5. What Makes a Good Supervisor?

    6. Steps in Supervising Volunteers

    7. Define & Communicate Expectations

    8. Guide & Support Volunteers

    9. Care for the Person

    10. Diversity in Supervision

    11. Elements of Volunteer Work Plans

    12. Communicating Results & Outcomes

    13. Giving Constructive Feedback

    14. Giving Constructive Feedback

    15. Recognizing Your Volunteers

    16. What's Your Experience?

    17. Recognition Ideas

    18. How to Retain Volunteers

    19. Action Steps

About this course

  • Free
  • 94 lessons
  • 4 hours of video content